Privacy Policy

We are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Tempx Valnex website.

These principles will be upheld:

  • To ensure transparency in how we process and collect your personal information:

We want to ensure you can make informed decisions about how your personal data is used and processed. That's why we've created this website. We use various methods and procedures to keep you informed about data usage and processing practices.

If we believe you require specific details, we'll provide that information at the appropriate time.

We're happy to answer any questions you may have and can provide clarifications regarding any legal limitations that apply. Please get in touch with us via email at: info@tempx-valnex.com

  • Your personal data will be used solely for the purposes outlined in our privacy policy.

Personal Data may be processed by us for various purposes, including providing access to the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating service maintenance and delivery, meeting regulatory and legal obligations, and conducting administrative and business activities to support your use of the Services.

We also process your personal data to better understand your preferences and needs.

  • To exercise your rights regarding the protection of your personal data, please use our comprehensive tools:

To help you exercise your rights, we have substantial resources available. Contact us at any time to request information about your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.

  • Protect your personal information:

Whilst we cannot guarantee absolute security of your personal data, we remain committed to employing comprehensive methods and techniques to safeguard it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects from individuals and how it processes, shares, and protects this information.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is defined as someone who can be directly identified, or whose identity can be determined through a combination of additional information we hold or can access.

The Policy defines "processing" as any process involving the use or collection of personal data. This includes managing, organising, and storing personal data.

Our services are intended for general audiences and are not designed for users under 18 years old. We do not knowingly collect information from anyone under 18, nor do we permit such individuals to use our services. Should we become aware of any information belonging to a child, we will remove it promptly.

2. What personal information do we hold about you?

When you access our services and channels or visit our website, we collect personal data. We may request your personal information in specific cases, and in others, we gather it by analysing how you use our services or channels, or by receiving information from our third-party partners.

3. You are not required to disclose personal information to the company, and there are no consequences for declining to do so.

However, you're not required to provide us with personal data. In certain circumstances, if you choose not to supply it, we may be unable to offer our services or allow you to access the website.

4. What personal data do we collect? When you visit our website, we gather the following personal information about you:

This includes information about your online activity log, traffic data (including your IP address, access date and time, and language preference), software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.

Personal Data You Provide: Any personal information you voluntarily share with us when you connect to a third-party online trading platform through our service.

Personal information you provide directly to third-party trading platforms: this includes your full name, address, phone number, and email address.

5. Legal basis and reasons for processing personal data

Your personal data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis for such processing.

Without a lawful basis, {site_name} cannot process your personal data. The legal grounds that permit {site_name} to process your personal data are as follows:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
  • The Company or a Third Party may need to process your data to serve their legitimate interests. For example, this includes improving our services or defending legal claims.
  • Processing must comply with legal requirements.

Get in touch with us by email to learn more about the processing steps we take to protect our legitimate interests.

Below is a list of the reasons and legal grounds we may use to process the personal data you provide to us.

Scope
Legal basis

To share your personal information with third parties at your request to enable access to digital trading

If you request it, we may share your personal data with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To address your enquiries and concerns, we require your personal data to provide you with appropriate assistance regarding our services.

The company or a third party may need to process data based on legitimate interests.

We process personal data to comply with legal obligations, as well as administrative, judicial, and regulatory requirements.

To meet legal requirements, processing is necessary.

We may use your personal data to improve our services, including analysing crash reports and malfunction data to enhance performance and reliability.

We need to process personal data to support the company's legitimate interests or those of a third party.

Preventing Fraud and Misuse of Our Services

We must process personal data to protect the legitimate interests of the company or a third party.

To perform and manage actions in accordance with our service requirements, including back-office operations, business development, strategic decision-making, and oversight functions.

We must process personal data to serve the legitimate interests of the company or a third party.

We use various analytical techniques, including statistical analysis, to examine different issues and support decision-making.

We need to process personal data to fulfil the legitimate interests of the company or a third party.

To protect our assets, rights, and interests, as well as those of third parties, we process personal data in accordance with applicable laws, regulations, and agreements. This processing enables us to establish and defend legal claims where necessary.

We need to process personal data to protect the legitimate interests of the company or a third party.

6. Sharing Your Personal Data with Third Parties

We may also share your personal data with third-party service providers, such as hosting and storage providers, to help us deliver our services. This includes IP address information and data used to analyse user experience.

You can also request that we share your personal data with third-party trading platforms. When you do, we will provide the information you've given us to these platforms. Their use of your data will be governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share your personal data with affiliated entities and business partners to help enhance and improve the products and services we provide to our customers.

Where necessary to protect the rights of third parties or safeguard assets, {site_name} may disclose personal data to regulatory authorities, local government bodies, or other official agencies.

We may share your personal data with potential investors, buyers, or lenders in connection with a transaction involving the company or any group company. This includes asset transfers, sales, mergers, restructuring, consolidation, or insolvency proceedings.

7. Third-party cookies and services

We may use third-party services, such as advertising and analytics providers, which may also use cookies and similar technologies on our website.

Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing habits, personalise your experience, and gather analytics data. This helps us tailor our products and services to better suit your needs.

We use two main types of cookies on our website. Session cookies are temporary and are deleted when you close your browser. Persistent cookies, by contrast, remain on your device after you close your browser. These allow us to recognise you as a returning user and help personalise your experience when you visit again.

Types of cookies:

They may be used by us according to their intended purpose:

The cookie type

Cookies are essential for this website to function properly

Scope

These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.

They are essential for your device to download and stream data, enabling you to navigate the website, access its features, and return to previously visited pages.

Additional Information

Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site.

They are deleted when you close your web browser (session cookies).

The cookie type

Functionality cookies

Scope

Cookies allow us to recognise you when you visit our site and to remember your preferences.

Additional Information

They remain valid until the expiry date and persist even after you close your browser.

The type of cookie

Cookies for performance

Scope

We use cookies to collect performance data and analyse how our website is used, which helps us improve your experience.

Additional Information

Cookies store anonymous data that is not associated with any identifiable person.

They can be deleted when you close your browser. Some cookies remain active indefinitely.

Cookies are blocked or removed

To prevent or remove cookies, you'll need to adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, be aware that certain features or the entire website may not function as expected in such circumstances.


ONLINE TRACKING NOTICE


The Company will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or for such longer periods as required by applicable law, regulations, and official orders.

We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we'll continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it is no longer required.

9. Transfer of personal information to third-party countries or international organisations

Your personal information may be transferred to other countries, including third countries outside your country of residence, or to international organisations. {site_name} takes all necessary steps to protect your personal data and ensure that you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of data protection in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
  • The transfer is made in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46 (2) (a).
  • The transfer was completed in accordance with the Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide detailed information about the security measures it employs to protect your personal data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.

10. Security of Your Personal Data

We have implemented appropriate organisational and technical safeguards to protect personal data, including measures to prevent accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your personal data will be protected entirely without incident. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your personal information. This includes, but is not limited to, data disclosure resulting from transmission errors, unauthorised access by third parties, or other circumstances beyond our reasonable control.

In certain circumstances, we may be required by law or other unavoidable obligations to share your personal data with third parties, such as public authorities. We cannot guarantee the security measures that such third parties apply to your information in these situations.

Personal data transmitted over the internet cannot be guaranteed completely secure. The Company cannot ensure the security of personal information you send to us online.

11. Links to third-party websites

The website contains links to third-party sites and applications that are not operated or supervised by the company. We are not responsible for how these external sites or apps collect or process your personal data. Our privacy policy does not apply to activities conducted through such third-party platforms.

Before accessing any third-party websites or applications we recommend, please review their privacy policies carefully. We also advise you to consider what personal data you share with them.

12. Changes to this Policy

This Policy may be updated at any time. Any changes will be posted on our website, and we will notify you of significant modifications through appropriate channels and via an announcement on our website. Unless otherwise stated, amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of personal data we collect about you, correct any inaccuracies, and delete personal data we no longer require. You may also restrict the types of processing we carry out on your personal information.

If you are a resident of the EEA, please refer to this page:

You have certain rights regarding the personal data you provide to us. To exercise these rights, please send an email to the address below.

Access rights

We can verify that your personal data is being processed accurately. You have the right to access your personal data at any time.

The Company can provide an electronic copy of your personal data that is currently being processed. A reasonable fee may be charged for any additional copies. Data will be made available in electronic format upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights and freedoms, the company may refuse to comply with the request or limit its ability to fulfil it.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete or inaccurate personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

You may request deletion of your personal data for the following reasons: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data has been processed unlawfully; or (e) the data must be deleted to comply with a legal obligation.

This right does not apply where processing is necessary to: (a) fulfil a legal obligation required under European Union or member state law; or (b) establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you can request that the company restrict its processing.

If you request that your personal data be restricted, we may only retain it with your consent or where necessary to establish, exercise, or defend legal rights—either your own or those of another individual—or where there is a substantial public interest reason recognised under EU or member state law.

Your Right to Data Portability

If an automated system processes your personal data based on your consent or a contract you're party to, you have the legal right to review and access the personal information you've provided to the company.

You have the right to request that your personal data be transferred directly from our company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not interfere with the rights or freedoms of any other individual.

Right to challenge

You have the right to object at any time to the use of your personal data where processing is based on legitimate interests pursued by the company or a third party. This includes objections to profiling based on such legitimate interests. If we have established compelling legitimate grounds for processing your personal data, we may only continue if we can demonstrate that these grounds outweigh your rights, freedoms, and interests, or are necessary for the establishment, exercise, or defence of legal rights.

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Withdraw Consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the legality of any processing that took place based on your consent before withdrawal.

You have the right to lodge a complaint with the relevant supervisory authority.

You have the right to lodge a complaint with a supervisory authority in your member state that is responsible for protecting fundamental rights in relation to personal data processing within the European Union.

EU and Member State data protection laws may limit your rights regarding your personal data, as outlined in section 13 below.

We'll provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, we may extend this timeframe to two months, depending on the complexity of your request and our current workload. We'll notify you of any extension and the reasons for it within one month of your initial request.

Subject to section 13 of the law, we will provide the information you request under your section 13 rights at no cost. However, if your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover our administrative costs. In such cases, we may also decline to proceed with your request.

If we have any doubts regarding the identity of the person submitting your request, we may ask for additional information to verify your details.